Jump to content

The Citadel Web Site - How can we make it better for you?!

- - - - - site design information interface feedback

  • Please log in to reply
14 replies to this topic

#1
Kilroy

Kilroy

    Zombie Killer

  • Administrators
  • 135 posts
  • LocationGrafton MA
We are aware that our web site needs work. And we want to get as much input as we can from you, our customers!

Give us feedback!

We want to know your feelings on our site colors, our design and how information is laid out.

We use Facebook very heavily, but for static information and more detailed information our web site will always be the best place to get the information you need.

If you think something is bad, tell us! But tell us why!

Saying something sucks is not helpful, saying it sucks because (insert reason) and this is what I think would be better... is constructive and helpful!

Thank you in advance for your help to make The Citadel and our new outdoor Field (opening soon) as fun and safe for you as possible!

#2
mhealey

mhealey

    Team Leader

  • Members
  • 148 posts
  • LocationMassachusetts
I like how the website is for the most part. As some have mentioned, it would be helpful to maybe have a section where we could view items that are in stock in the pro shop. Not an online store, just a place to see what you have so we know before making a trip to buy something. I don't know how difficult that would be to create considering the amount of items and keeping everything updated, but it's a suggestion.

#3
Shaggy

Shaggy

    Brigadier Gen.

  • Administrators
  • 419 posts
Its very difficult as it would involve having someone dedicated to modifying the list after every day's sales. Its not something that can be done automatically or easily.
Owner of Citadel Airsoft LLC

#4
Nolan Rosa

Nolan Rosa

    Team Leader

  • Members
  • 130 posts
instead of an every day thing, someone should have the task of updating the list after every week. what you could do is have a list/section of what you have in the pro shop and have a phone number at the top and bottom of the section saying if you have any questions or want a product please call to see if we have it in stock/in the pro shop. this wouldn't be as time consuming as updating every day but would still give people an idea of what you guys currently have in stock.

#5
mhealey

mhealey

    Team Leader

  • Members
  • 148 posts
  • LocationMassachusetts

Its very difficult as it would involve having someone dedicated to modifying the list after every day's sales. Its not something that can be done automatically or easily.


I expected it would be kinda hard...whatever you guys can manage will be fine for me i like the way it is now

#6
Shaggy

Shaggy

    Brigadier Gen.

  • Administrators
  • 419 posts
Even weekly is a lot of work, and honestly that work would have to be worth it. Call me a pessimist but beyond the 'landing this week' stuff I don't see people rushing out the door to come buy an Echo-1 QD Sling Swivel or a Modify Polycarb Piston which we have had for a month. I am not trying to be disrespectful but we do a fairly good job of updating people on what new stuff is landing on a given week and as Nolan said "have a phone number at the top and bottom of the section saying if you have any questions or want a product please call to see if we have it in stock/in the pro shop" which we do :)
Owner of Citadel Airsoft LLC

#7
Nolan Rosa

Nolan Rosa

    Team Leader

  • Members
  • 130 posts
On a different note I think everything with the website is great, it's easy to navigate, browse, etc.

#8
English

English

    Operator

  • Members
  • 70 posts
  • LocationUPTON, MA
you should add the ''wall of shame'' to the site.

#9
N.G.

N.G.

    Lt.

  • Citadel Tactical Unit
  • 180 posts
  • LocationMethuen, MA
Having the shop online would expand your market.

#10
Shaggy

Shaggy

    Brigadier Gen.

  • Administrators
  • 419 posts
Only if I had $500,000 of inventory :) Care to write me a loan? heh.. its hard enough to get suppliers to get us product now. I would have to sit on a mountain of inventory to even bother attempting it and justify the extra staff, warehouse space, etc.
Owner of Citadel Airsoft LLC

#11
N.G.

N.G.

    Lt.

  • Citadel Tactical Unit
  • 180 posts
  • LocationMethuen, MA
LOL - Only 500k? If only I had that kind of cash readily available:)

#12
Nolan Rosa

Nolan Rosa

    Team Leader

  • Members
  • 130 posts
If you could either make a new way to post pictures or make a tutorial on how to do it that would be very helpful

#13
mhealey

mhealey

    Team Leader

  • Members
  • 148 posts
  • LocationMassachusetts

If you could either make a new way to post pictures or make a tutorial on how to do it that would be very helpful


It's easiest to just make a free photobucket account and use that to embed things with the link it provides for forums

#14
Shaggy

Shaggy

    Brigadier Gen.

  • Administrators
  • 419 posts
Video and blog tutorials are in the works :)
Owner of Citadel Airsoft LLC

#15
Nolan Rosa

Nolan Rosa

    Team Leader

  • Members
  • 130 posts
sweet! that'll make it ten times easier for me, and im sure for a lot others.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users